Water & Sewer Services

NEW SERVICE – Parties interested in new service must complete a Water Service Application and submit account establishment fee and deposit at City Hall between 8 AM – 4:45 PM, Monday through Friday.

NEW SERVICE FEES:
New Service Account Fee - $25.00
Deposit - A cash deposit, in advance, is required for all premises occupied by someone other than the owner. Deposit refunds will be mailed after final bill is completely processed. A deposit is required on all mobile homes.
Residential - $250.00
Business - Two (2) times the average previous water bill for the account

DISCONTINUE SERVICE - When you are discontinuing service or making a change, please submit your request in writing including account number, name, and address. Customer must also provide a forwarding address for final billing information and deposit refund.

UNPAID BILLS - A penalty of 10% or a minimum of $2.00 will be added each month to any bill that has not been paid by the 10th of each month. A penalty of $75.00 will be added to any bill that has not been paid by the 20th of each month on all unpaid bills. If the 10th or 20th falls on a day that City Hall will not be open for business, the penalty deadline will be extended to the next working day. There will be a $100.00 charge for meter tampering.

SENIOR CITIZENS - Upon proper application a discount of $15.00 monthly will be applied to the minimum water bill in which the head of the household is 65 years of age or older. Applicant must also verify through their latest tax return that total household income is less than $20,650 annually.

For additional assistance with setting up your water and sewer within the City of Dahlonega, contact Lisa Southers.